The opportunity

An exciting opportunity exists for a young and energetic Field Technician within the Touchsides Operations Team.

Key Responsibilities

  • Meet with prospective clients and assess their technical infrastructure
  • Configure Touchsides Devices for clients
  • Deliver and install Touchsides Equipment at client sites
  • Deliver collateral and supporting material to clients
  • Visit client sites to identify and test hardware failures in the field
  • Advise clients on the optimal utilisation of the system
  • Identify and rectify issues and failures in the field
  • Resolve client complaints
  • Ensure all field work is completed within the required time frame

Skills

  • Computer literacy and IT Background required
  • Good understanding of Web and Internet usage
  • Basic usage of MS Word and MS Excel

Experience

  • Technical Installation and Hardware support and maintenance
  • Any retail experience a bonus

Qualifications

  • Valid Matric Certificate
  • Technical qualification a bonus

Additional Requirements

  • Own Vehicle – must be prepared to travel to client sites
  • Valid Code B Drivers Licence
  • Own Cellphone
  • Clear Criminal Record.
  • MUST be Computer proficient
  • African Language (Bonus)

Qualities

  • Good Communicator
  • Peoples Person
  • Pro-Active
  • Reliable
  • Take initiative
  • Attentive
  • Honesty
  • Commitment to learn and grow
  • Looking for a long-term career path

Interested in joining?

Send us your email address and will get in touch.